Attend “the best conference in the industry!"
Pink has the undisputed reputation for developing an unsurpassed line-up of speakers and meaningful subject matter. As a result of our unwavering commitment, we are very proud to present what is widely acknowledged as the most content-rich IT service management program in the industry.
Pink23 covers: ITIL® (including advanced content); Lean (Kaizen to leadership); Agile and Scrum; DevOps (especially the OPS side and what it means to really collaborate and eliminate silos!); organizational change management; business relationship management; IT asset management, and more.
Licence To Fulfill
Each year we use a fun theme to create an extraordinary education experience within a highly spirited and energetic conference atmosphere. For Pink23, we borrow our theme from 007 – James Bond! Read more about it here.
There are already many speakers confirmed. On the program below, each of the tracks is dedicated to an interesting aspect of James Bond movies. Read all about it and get ready for an amazing learning experience!
Stay Connected
The program is under development and will be completed by September 30, 2022 – check back on a regular basis as we update this page. In the meantime, sign up here for our e-bulletins and stay connected to Pink for all major happenings including updates on early bird special offers and Pink23 announcements.
Like M’s assistant and Bond’s dutiful friend, our own dependable, hard-working, and always-at-the-ready trainers are on call for early risers. Start your day with one of these value-added breakout sessions presented by Pink’s amazing talent.
No evil one-eyed masterminds here. These Sunday pre-conference sessions and mini-workshops are presented by masterminds who are leading luminaries in their fields. Two of these are workshops exclusively for Executive VIP and Platinum pass holders only. To read more about these passes and their benefits, click here.
Each year we bring you keynote speakers who have made a big difference. The world is filled with inspiring people who demonstrate mind-blowing acts of creativity, heroism, and courage. We pride ourselves in bringing you the best.
Instead of scheduling only one “gem” (a high-profile keynote session) in each of two time slots, there are a few dazzling and brilliant sessions and speakers to choose from! Attend the one that’s right for you and your areas of interests.
It’s time to reconnect with live, in-person business networking!
All attendees are invited to join us on Sunday evening for a welcome reception, and on Monday evening for an additional networking get-together. Both evenings will have drinks, canapés, and fun – it’s a perfect opportunity to wind down, mingle, talk shop, and make new friends. Also, stay tuned for details about the networking party for Tuesday evening – with a James Bond theme, you know it’s going to be extra special!
IT Leadership and Strategic Management. Dedicated to Bond’s boss, M, this track features forward-thinking speakers who will present cutting-edge trends and profile successes in the areas of people management, business process management, organizational change management, and leading major cultural transformations.
Organizational Change Management. IT organizations are undertaking numerous projects and changes of all kinds – often at the same time. These sessions profile how to effectively lead others through the implementation of new processes, changes in organizational structure and culture, and addressing both the people and technical side of change.
Integrated Service Management. The interconnectivity of several new and long-standing methodologies and best practices supporting IT service management (ITSM) is the key to delivering golden opportunities for IT services. Learn how ITIL®, DevOps, Lean, Agile, BRM, and Organizational Change Management all work together to turn everything to gold – true business value.
The ITIL Evolution. It all started in England in the 80s and, over the past three decades, tens of thousands of IT organizations around the globe have relied on ITIL, the world’s most successful ITSM model, to help them achieve business value. Experts and case studies in this track highlight best practices for managing the many components of ITIL’s service value system.
Tools & Technology. Dedicated to Bond’s gadget-maker, Q – the “Quartermaster”. Sessions in this track feature thought leadership and actual demonstrations as well as instructional labs showcasing how to align processes and tools.
Free Half-Day Workshops. Don’t miss this unique opportunity to learn from the best – Pink’s highly knowledgeable and world-renowned consultants. Spend a few hours with the best minds in the industry. It’s a great way to introduce yourself to a subject or get a refresher!
Choose from one of these very practical half-day workshops. Participants will be taken through approximately two dozen questions for each process/practice to check maturity levels, according to ITIL® best practices. The Pink consultant starts by explaining what ‘process maturity’ means according to CMMI (Capability Maturity Model Integration) and Pink’s assessment tool, PinkSCAN, which is based on CMMI. This is followed by an explanation of why IT organizations need to understand these concepts as part of an overall and effective continual improvement practice.
After the maturity health check, participants will walk away with an action plan that describes what areas they really need to focus on to take the designated processes/practices to higher and more effective integrated levels of process maturity.